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After the launch · Care & support

Care that continues after launch

A website is never quite finished: content changes, software needs updates, new ideas come up. With ongoing care you have one contact who knows your project – no hotline, no long waits.

  • 2 months included
  • Then €99 / month
  • Cancel monthly
  • Reply ≤ 48 h
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Starting at€99 / monthAfter the 2 included months · €249 / month with about 2 hours of changes a month · cancel monthly. Final prices – as a small business under § 6 (1) 27 of the Austrian VAT Act, I don’t charge VAT.See pricing
Scope

What you get

Bug fixes

Something not working as expected? I find the cause and fix it – reported by email, no ticket jungle.

Content changes

New copy, swapped images, an extra menu item: I take care of small changes for you.

Small extensions

A new form field, an extra section, a small feature – your website grows with your business.

Updates & maintenance

Framework, packages and CMS stay up to date so your website stays secure and fast.

Technical support

Questions about your domain, CMS or analytics? You get an answer you can understand, not jargon.

Quick replies

A reply within 48 hours on working days – directly from me, not a hotline.

Care

Ongoing care, not firefighting

Many website problems announce themselves: outdated dependencies, pages getting slower, a form that quietly stops sending. With regular care such things are caught before your visitors notice. And because I built your website, nobody needs to get up to speed first.

  • Regular framework and dependency updates
  • An eye on security and performance
  • Small changes without a separate quote
  • 2 months included, then €99 / month
Six months of care – what happens along the way
Contact

A direct line, clear limits

You send me an email, I reply within 48 hours on working days and make the change. To keep support fair and predictable, the scope is clearly defined: bug fixes, content changes and small features are included – redesigns and large, site-wide overhauls get their own quote.

  • Requests by email, straight to me
  • Reply within 48 h on working days
  • Not included: redesigns and large overhauls
  • Cancel monthly
From request to fix – and what’s in scope
Request

Does this fit your project?

Write to me about what you need. You’ll get a reply within 24 hours and, after a short call, a fixed quote.

Process

How it works

01

Launch & handover

A walkthrough, access details and short documentation of the key workflows.

02

2 months included

Basic support from launch: bugs and small requests are covered.

03

Extend – or not

Then you decide: extend for €99 per month, cancellable monthly.

04

Keep growing

Bigger ideas get their own quote – built on the foundation you already have.

See the whole process
FAQ

Frequently asked questions

Do I have to extend the support?

No. The first 2 months are included in every package; after that it’s your call. Your website stays online without an extension too; changes are then always possible as a separate job.

What counts as a small feature?

Anything that can be added without restructuring what’s there – an extra form field, a new section or an embed. If a request is bigger, I tell you up front and you get a separate quote.

Do you look after websites you didn’t build?

That depends on the website’s tech and condition. Tell me about it via the form – I’ll take a look and tell you honestly whether it’s a fit.

How do I report something?

Simply by email – with a short description and, if possible, a screenshot. You get a reply within 48 hours on working days.

Your question isn’t here? Write to me – reply within 24 hours

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Contact / Next step

Let's plant your project

Tell me about your idea – I reply within 24 hours.